The Company
Revenue cycle
expertise, rebuilt
with modern AI.
Mindful RCM was founded by people who have spent decades inside healthcare billing operations — and by engineers who have shipped AI systems at scale. We combine the two disciplines to capture revenue that legacy systems leave behind.
Our Mission
Make every
earned dollar
collectible.
Behavioral health providers deliver complex, longitudinal care across multiple levels of service. The billing is just as complex — and the people who can do it well are rare. We are building a company that protects the financial health of these practices so clinicians can focus on patient outcomes.
We believe the best revenue cycle platform is not a replacement for human expertise, but a force multiplier for it. Our software does the tedious, error-prone work; our operators provide judgment where it matters.
Who We Are
Billing experts
and engineers, side by side.
Seasoned Healthcare Billing Experts
Our operations team includes former billing directors, certified coders, and appeals specialists who have worked inside behavioral health groups, hospitals, and RCM firms. They understand the payer landscape, the documentation nuances, and the pressure of month-end close.
- ›Certified coders & billers
- ›Appeals & recovery specialists
- ›Payer relations veterans
- ›Revenue cycle analysts
Advanced Software Engineering Expertise
Our engineering and applied-AI team has built production systems in healthcare, fintech, and large-scale data platforms. We write the infrastructure, the models, and the interfaces that turn billing knowledge into autonomous, auditable software.
- ›Machine learning & NLP
- ›Distributed systems & data pipelines
- ›Security & compliance engineering
- ›Product design & UX
Leadership
Built by operators,
scaled by engineers.
Our leadership team brings together decades of hands-on healthcare billing experience and deep technical execution. These placeholders represent the cross-functional expertise that defines every decision we make.
Alex Brennan
Chief Executive Officer
Former RCM leader at two national behavioral health networks. Oversaw $400M+ in annual collections and built payer-relations functions from scratch.
Samira Chen
Chief Technology Officer
Ex-Staff Engineer at a cloud-native health platform. Architected ML pipelines and data infrastructure that process millions of clinical and financial events daily.
Marcus Rivera
VP of Billing Operations
20 years in healthcare billing, coding, and appeals. Led teams recovering tens of millions in previously written-off behavioral health claims.
Jin Lee
Head of Applied AI
Machine learning researcher turned product engineer. Specializes in NLP over medical policy and claim documentation for high-stakes payer interactions.
How We Work
Principles that shape the product.
Payer-First Thinking
We read payer policy as carefully as our clients read clinical notes. Every feature is built around how insurance actually adjudicates claims.
AI That Earns Trust
Our models explain their decisions. Billing staff can audit, adjust, and override any recommendation — no black boxes in revenue cycle.
Behavioral Health Native
IOP, PHP, residential, and telehealth billing are not add-ons. They are the foundation of the product, built by people who have lived in those workflows.
Engineering for Compliance
HIPAA, SOC 2, and BAAs are not afterthoughts. Security and privacy are designed into the architecture from the first commit.
Get in Touch
Let's build a better
revenue cycle.
Whether you are looking to partner, join the team, or see how the platform works, we'd love to hear from you.