The Company
Revenue cycle
expertise, rebuilt
with modern AI.
Mindful RCM was founded by people who have spent decades inside healthcare billing operations — and by engineers who have shipped AI systems at scale. We combine the two disciplines to capture revenue that legacy systems leave behind.
Our Mission
Make every
earned dollar
collectible.
Behavioral health providers deliver complex, longitudinal care across multiple levels of service. The billing is just as complex — and the people who can do it well are rare. We are building a company that protects the financial health of these practices so clinicians can focus on patient outcomes.
We believe the best revenue cycle platform is not a replacement for human expertise, but a force multiplier for it. Our software does the tedious, error-prone work; our operators provide judgment where it matters.
Who We Are
Billing experts
and engineers, side by side.
Seasoned Healthcare Billing Experts
Our operations team includes former billing directors, certified coders, and appeals specialists who have worked inside behavioral health groups, hospitals, and RCM firms. They understand the payer landscape, the documentation nuances, and the pressure of month-end close.
- ›Certified coders & billers
- ›Appeals & recovery specialists
- ›Payer relations veterans
- ›Revenue cycle analysts
Advanced Software Engineering Expertise
Our engineering and applied-AI team has built production systems in healthcare, fintech, and large-scale data platforms. We write the infrastructure, the models, and the interfaces that turn billing knowledge into autonomous, auditable software.
- ›Machine learning & NLP
- ›Distributed systems & data pipelines
- ›Security & compliance engineering
- ›Product design & UX
Our Values
Service, principles,
and purpose.
Service Above Self
We exist to serve the recovery community. Our success is measured by the providers we help and the patients who recover.
One Day at a Time
We build sustainable systems, not quick fixes. Recovery takes time; so does fixing broken billing.
Higher Purpose
This work matters. Behavioral health saves lives. We're honored to be part of that mission.
Rigorous Honesty
Integrity in billing, transparency with payers, honesty with our partners. No corners cut.
Principles Before Personalities
Our values guide us, not ego or politics. When we disagree, we default to what serves the recovery space best.
Founder
Built by operators,
scaled by engineers.
Eric Czarnopys
Founder & CTO
Eric is an enterprise architect and CTO who has spent his career empowering businesses through technology and data, designing AI and machine learning pipelines and the infrastructure that runs them at scale. He founded Mindful RCM on a simple conviction: the same engineering rigor that transforms enterprises should serve the practices delivering behavioral health care.
His mission is to turn hard-won billing expertise into autonomous, auditable software, so every earned dollar is collected and clinicians can stay focused on patients, not paperwork.
How We Work
Principles that shape the product.
Payer-First Thinking
We read payer policy as carefully as our clients read clinical notes. Every feature is built around how insurance actually adjudicates claims.
AI That Earns Trust
Our models explain their decisions. Billing staff can audit, adjust, and override any recommendation — no black boxes in revenue cycle.
Behavioral Health Native
IOP, PHP, residential, and telehealth billing are not add-ons. They are the foundation of the product, built by people who have lived in those workflows.
Engineering for Compliance
HIPAA, SOC 2, and BAAs are not afterthoughts. Security and privacy are designed into the architecture from the first commit.
Get in Touch
Let's build a better
revenue cycle.
Whether you are looking to partner, join the team, or see how the platform works, we'd love to hear from you.